WHAT CUSTOMERS ARE SAYING:

• 5★★★★★ - "Our high-end stove stopped igniting, so we messaged them to come take a look. They were very responsive and stopped by the next day. They very quickly assessed the situation and explained to me the issue with the stove. They gave me an initial cost, which I thought was too high, but after some discussion we found a way to lower the cost, and learned why it was priced that way. They had the right part in the truck, so they were able to fix within 15 minutes.
  Afterwards, they found an issue with our freezer and gave me some tips on how to fix without a service call. Good guys, highly recommend!"

  Jeff B, Luxury Brands in Chicago, IL

  2024-01-22

• 5★★★★★ - "Technician was friendly, knowledgable and listened to my concerns. A pleasure to work with."

  John W., Luxury Brands in Chicago, IL

  2023-12-20

• 5★★★★★ - "Called and got an appointment the next morning. Arrived on time, the unit was diagnosed, repaired, and running again within an hour. Great experience, would recommend their services, anytime."

  A. M. in La Grange Park, IL

  2024-05-10

• 5★★★★★ - "Sent technicians to repair my Amana washer, unfortunately, it could not be repaired but the communication was solid and 80% of the repair cost was refunded with no questions asked. A couple of months later I needed a part for my Sub Zero refrigerator and Juliano helped me find exactly what I needed. Will definitely call them next time I need appliance help."

  Jared M., Appliance Repair in Chicago, IL

  2024-02-21

• 5★★★★★ - "I called and spoke with Juliano and he was very helpful and scheduled someone to come out to help within the timeframe I requested. Marlon came out and was extremely helpful, and thorough and gave me all of my options. He told me I needed a new dishwasher and came out the next day to replace it. He was very communicative with me leading up to the installation knowing that I didn't live in the condo, would be traveling 40 minutes, and had my toddler with me. I definitely recommend R & J Preventative Maintenance and will absolutely use them again! Thank you!!"

  Madeline C., Appliance Repair in Park Ridge, IL

  2024-02-21

• 5★★★★★ - "Our fridge/freezer broke one night and these guys were quick to respond since we were going to lose food if we didn't move fast. Richard was able to come over and figure out what was wrong, we needed a part replaced. He also determined we needed to defrost our freezer and did that for us while he was here. There was a bit of a wait on the part (not their fault, it was coming from California) and once they got it, they came over to repair it.  All in all these guys were great, we'll definitely use their services in the future."

  Felicia S., Appliance Repair in Chicago, IL

  2024-02-21

• 5★★★★★ - "My inquiry was responded to within minutes, and they had someone here the same afternoon. Marion explained what was wrong with our oven, quoted a price, and had the repairs done quickly. Couldn't have asked for anything else."

  Lindsay S., Appliance Repair in Chicago, IL

  2024-02-21

• 5★★★★★ - "They are very prompt, friendly, and knowledgeable. They have great warranties and I have a sound peace of mind knowing I can rely on them again if I have an appliance that needs repair. Thanks for your help!"

  Abby B., Appliance Repair in Chicago, IL

  2024-02-21

• 5★★★★★ - "I missed their call when they were dispatching the technician. When I called back, I was told they would see if someone was in the area, and within 15 minutes, someone was here. He told me what was wrong and how much it would be. I approved and he was done in under 10 minutes. Amazing! Super quick, professional, and efficient. Highly recommend."

  J.Y., Appliance Repair in Chicago, IL

  2024-02-21

• 5★★★★★ - "Need something done correctly and quickly, look no further than R & J. I began calling them for a couple of multifamily properties and they are very responsive and eager to earn your business through honest work. I think I found my new crew for years to come!"

  Kemal S., Appliance Repair in Chicago, IL

  2024-02-20

• 5★★★★★ - "I called R&J Preventive Maintenance on Thursday when I noticed my fridge was warm but the freezer was cold. Juliano answered and said he could be out the next day(Friday). All other vendors I called were booked 2-3 days out. (Who can be without a fridge for 2-3 days?) Juliano called Friday morning with a window time when he would arrive and arrived when he indicated. After checking the fridge he diagnosed the problem and called to see if he could get the parts the same day; otherwise, the repair couldn't be done until Saturday. Later that afternoon he confirmed he could get the parts and would be back to complete the job the same evening. He and Richard arrived Friday evening with the parts and completed the repair promptly. Juliano even called the next day to ensure that everything was working as expected. I'm happy to have a working fridge again!"

  Russell R., Refrigerator Repair in Chicago, IL

  2024-02-20

• 5★★★★★ - "The freezer side on my 48-inch sub-zero went out on the 23rd of December. I called and spoke with Juliano who scheduled a technician to come out within a 3-hour window. The problem was resolved in a few hours Thanks, R&J."

  Richard U., Refrigerator Repair in Chicago, IL

  2024-02-20

• 5★★★★★ - "Very happy I found these guys. They were out the very next morning and had the oven part on hand, and fixed all in short order. Very professional, very friendly...they are now my go-to guys for all my appliances."

  Michael B., Appliance Repair in Chicago, IL

  2024-02-20

• 5★★★★★ - "These folks were on time and very professional. They explained everything they were doing and were very thorough in the work they did to fix my refrigerator. Would definitely use their services on my appliances in the future!"

  Mary O, Refrigerator Repair in Chicago, IL

  2024-02-05

• 5★★★★★ - "Our fridge/freezer broke one night and these guys were quick to respond. We had contacted a few since we were going to lose food if we didn't move fast. Richard was able to come over and figured out what was wrong, we needed a part replaced. He also determined we needed to defrost our freezer and did that for us while he was here. There was a bit of a wait on the part (not their fault, it was coming from California) and once they got it Frankie came over to repair it for us after it showed that the previous landlord had used box tape to "fix" the problem previously. All in all these guys were great, willing to come over to defrost our freezer while we waited on the part that Edwin found for us. We'll definitely use their services in the future."

  Felicia S, Freezer Repair in Chicago, IL

  2024-02-05

• 5★★★★★ - "Our dryer went out on Saturday morning. We asked for estimates on Yelp around noon and heard back within 30 minutes. A technician came out later that afternoon, explained what he was going to do, and everything was fixed up by late afternoon. Considering this was the Saturday before Labor Day and the tec"

  Chris E, Dryer Repair in Chicago, IL

  2024-02-05

• 5★★★★★ - "Juliano was prompt in reaching out to me and came over same day to diagnose the problem with my GE fridge. Some parts were needed, but he and a colleague came back the very next day and went above and beyond to fix the issue. Very happy with the service. I'll probably be using Juliano again soon to replace a part on my washer. I definitely recommend them for appliance repairs."

  Daniel K, Refrigerator Repair in Deerfield, IL

  2024-02-05

• 5★★★★★ - "So happy I found this company. They responded immediately and were able to service me within 12 hours of me reaching out. Other companies were telling me 1-2 days and I just could not wait that long to have my refrigerator repaired. Richard came quickly and was super knowledgeable. He knew exactly what the problem was and even had the part on his truck so he was able to fix it immediately. He also took the time to educate me about the cause of the issue and was patient enough to repeat the whole thing over the phone for my husband. Hubby wasn't home at the time and I didn't want to have to try to explain it to him later so Richard did it for me . On top of that he gave me tips about general maintenance on other appliances and even gave me tips about purchasing new ones when the time comes. We will definitely be using R&J again if the need ever arises. Highly recommend!"

  Tameka A, Refrigerator Repair in Chicago, IL

  2024-01-22

• 5★★★★★ - "My washer was not completing the cycles. All of my clothes were wet and I could not figure out what was wrong. I cried because I have no clue what to do! I used yelp to help me find the best appliance repair company with same day service. R&J Preventative Maintenance answered after a short 30min wait. Richard was in the area finishing a job and was able to assist me at the last part of his day! He arrived at 3:30p, took a look at the washing machine, and completed the work in just under 30 minutes; leaving a very satisfied Mom with 6 loads of laundry to complete. R&J Preventative Maintenance is definitely the place to go for ALL of your repair needs!"

  Quintasha W, Washer Repair in Des Plaines, IL

  2024-01-22

• 5★★★★★ - "Extremely responsive and was at my house and fixing my dryer within a few hours. Richard was professional and did a great and efficient job. I will not hesitate to call them again!"

  Meredith M, Appliance Repair in Chicago, IL

  2024-01-22

• 5★★★★★ - "R&J got my broken washer fixed. I have a stacked washer and dryer in very tight quarter, so they sent 2 men to fix it. They identified that I needed a new Kenmore control panel, which was out of stock. It took a couple of weeks to get the part. Shortly after they got the part, they called me and the 2 men returne to complete the fix. They cleaned out my dryer vent which was clogged with lint now the dryer works much better. Thanks Juliano and Richard!"

  Richard M, Washer Repair in Glenview, IL

  2024-01-08

• 5★★★★★ - "My inquiry was responded to within minutes, and they had someone here the same afternoon. Marion explained what was wrong with our oven clearly, quoted a price, and had the repairs done quickly. Couldn't have asked for anything else."

  Lindsay S, Appliance Repair in Chicago, IL

  2024-01-08

• 5★★★★★ - "Juliano and Richard promptly responded and addressed an issue I was having with my washing machine (not switching through cycles). Never love to have to cough up a chunk of cash to repair an older machine, but I have no hesitation to contact them again for needed repairs."

  Sam M, Washer Repair in Chicago, IL

  2024-01-08

• 5★★★★★ - "These guys were responsive, clear & very knowledgeable. We had a bit of an emergency situation with a leaking fridge. Juliano was able to squeeze us in right away. Richard arrived swiftly and after listening to our fridge story instantly diagnosed the problem. He explained, in ways anyone could understand, how the issue commonly occurs. He was polite and evidently very experienced. I will absolutely use them again. I guess they work on all kinds of home appliance issues, including HVAC. It's always a crappy feeling when you don't know if you're getting railroaded...with these guys, we absolutely were not."

  Kevin G, Refrigerator Repair in Chicago, IL

  2024-01-08

• 5★★★★★ - "They are very prompt, friendly, and knowledgeable. They have some great warranties and I have a sound peace of mind knowing I can rely on them again if I have an appliance that needs repair. Thanks for your help!"

  Abby B, Appliance Repair in Chicago, IL

  2024-01-08

• 5★★★★★ - "My oven door latch was stuck in a locked position with the door open so I couldnt close the door. After trying basic troubleshooting to get the latch to unlock and failing, I went to Yelp. Asked for a quote. I got a response right away from R&J. They were even in my area and came to my house at 8 PM on a Friday evening, no questions asked and the diagnostic was FREE. That was nice. No diagnostic fee or service fee required. They fixed the door in 20 minutes. I was charged a minimum service fee, which was reasonable considering the fast response time, fast arrival time and fast resolution. Very happy with the service!"

  Jeremiah J., Oven and Range Repair in Chicago, IL

  2023-12-22

• 5★★★★★ - "I can't thank them enough for coming to fix my dryer! The dryer was running but hot air was not coming out. I called and they offered me a next day appointment. The technician arrived within the timeframe and called me when he was 30 mins away. He was super personable, explained the issue with the dryer and ensured I was satisfied prior to leaving. I'll be calling them for any future appliance needs!"

  Mecca J., Dryer Repair in Chicago, IL

  2023-12-22

• 5★★★★★ - "Our dryer broke on a Saturday night, and R&J Preventative Maintenance not only responded to my request for a quote, but they were able to arrange for a technician to come out on a Sunday, the next day. The technician arrived at the top of the arrival window, immediately figured out that the drum had come loose, and was able to fix the problem and clean out our dryer duct in less than ten minutes. The whole process, from requesting a quote to completing payment was easy and efficient. The technician and company management were both respectful and professional (technician wore a mask while in the home.) They also offered a three-month warranty on the repair with free fixes for the same problem within that time period. I will book R&J the next time my laundry center malfunctions!"

  Neerja J., Dryer Repair in Milwaukee, WI

  2023-12-22

• 5★★★★★ - "Amazing service and the owner was so incredibly smart. We are making this company our go-to now!!!"

  Rhonda T., Appliance Repair in Chicago, IL

  2023-12-20

• 5★★★★★ - "I was able to schedule a visit on the same day they called me when they were on there way I was very pleased with the work done and I will recommend them to my friends"

  Salome W., Dryer Repair in Rogers Park, IL

  2023-12-20

• 5★★★★★ - "Juliano was very responsive and quick to contact me after I reached out. A tech was able to come out two days later. Marlon came by today to do a quick diagnostic on our dishwasher. He was thorough in his explanation and gave us options in terms of repairing or replacing the unit, and helped us weigh the pros and cons together. At one point, he encouraged us to take a full day to think it through and let him know how we want to proceed. I didn’t feel any pressure to go one way or another but he was honest about how it was worth spending the money for the repair option. He laid out the total cost and it was reasonable. We opted to replace the dishwasher altogether given we’ve wanted to replace the unit anyway. I was only on the hook for the diagnostic fee, which I didn’t mind. Had I done the full repair, it would’ve gone towards the total cost so that was a great option. Nonetheless, it was very helpful to have Marlon’s point of view to make a wise decision at the end of the day. I will definitely be using R&J for future appliance repair issues again!"

  Mark C., Dishwasher Repair in Chicago Lawn, IL

  2023-12-20

• 5★★★★★ - "I appreciated the quick response and communication throughout!"

  Margaret B., Washer Repair in Chicago, IL

  2023-12-20

• 5★★★★★ - "Quick response time very quality work great recommendations about appliances I would highly recommend their services"

  Latoya L., Refrigerator Repair in Chicago, IL

  2023-12-20

• 5★★★★★ - "I was very impressed with this work. They were able to have someone at my house the same day I requested the job. He was able to diagnose the issue, find the part needed, and even though the part was not readily available when he initially came, he still came back to finish the job later that same day after hours to ensure that our job was completed in one day. The price was fair and they cared about getting it done promptly, and correctly. Thank you!Wood"

  Woody W., Dishwasher Repair in Oak Park, IL

  2023-12-20

• 5★★★★★ - "They knew what they were doing and they solved the problem the same day."

  Joseph W., Refrigerator Repair in Cicero, IL

  2023-12-20

• 5★★★★★ - "We contacted R&J Preventative Maintenance to help fix our Zephyr vent hood above our stove. I am very pleased with the entire service from beginning to end. I was contacted immediately after placing the request for an appointment—the quote was clear and fair. Richard came to our house the same day of the request and explained the problem thoroughly & clearly. He had us back up & running in under an hour. Amazing service! Would definitely recommend to anyone in need of repair."

  Mike D., Premium Brand Appliance Repair in Chicago, IL

  2023-12-20

• 5★★★★★ - "They came on time diagnosed my machine and gave me a quote and fixed my machine great work 5 stars they were very professional and literally showed up the same day your not going to find that with another company very responsive"

  Star S., Appliance Repair in Lincoln Park, IL

  2023-12-20

• 5★★★★★ - "I called this company for my oven repair and they were out same day in 2 hours fixed igniter in less than 30 minutes thanks so much R&J"

  Andrew R., Oven and Range Repair in Chicago, IL

  2023-12-20

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